Cancellation Policy

Cancellation/Refund Policies
Refund requests for canceled registration fees or ticketed programs must be received by Eleventh & Gather by April 11. All cancellations are subject to a $15 per person cancellation fee. Cancellations must be submitted in writing to the registration company by the deadline. If tickets and name badges have been received, they must be returned to Eleventh & Gather before a refund will be processed. Canceled credit card registrations will be refunded via a credit to the same card (if notified within 90 days of original charge); other refunds will be made by check.

Workshop Cancellation Fee: An additional workshop cancellation fee may be charged for any hands-on workshops that are canceled after April 11. This fee will only include any expenses the MDA incurred to purchase workshop supplies. If the MDA is able to replace the canceled ticket with another attendee, the fee will not be charged. Fees may vary depending on the workshop.

The Scientific Session Committee will review requests for refunds received after the April 11 deadline. Refunds will be reviewed on an individual basis at the next committee meeting. All requests must be received by May 2 and mailed to Eleventh & Gather, Attn: Refund Request. Please include a letter explaining any extenuating circumstances and enclose unused badges. Refund requests received after May 2 will NOT be reviewed.